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Welcome To Help :
You can find most frequently asked
problems here.
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I can not see any videos - All I
get is a black screen. |
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Try This
- This site uses the free Adobe flash player. To ensure that you
have this player installed click
HERE to go to the Adobe website and
check your version of the player. |
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The flash player is installed on my
computer and I still see nothing ! |
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| Try This
- Sometimes when we
upgrade this site we may make changes to the flash player. |
| - Your computer may still be
trying to load the older version. To fix this click
HERE to go to the official
Adobe website. |
| - Look in the box that opens
on that page and look in the Visited
Websites box. |
| - Select any settings that you
see for itsallgay.com
and/or www.itsallgay.com
and click Delete Website. |
| - Close any open browser
windows and re-open our website. You should now see the new
player and view videos. |
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Done that and still nothing ! |
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Try This
- After trying the above, It is still possible that your browser is
still loading the old player that is stored on your own computer. In
your browser window, Go to Tools -> Internet Options ->
Delete Temporary Internet Files. Close any open browser windows and
re-open our website. You should now see the new player and view videos. |
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More Solutions. |
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Are you waiting long enough for the
videos to open ? Larger videos make take quite a few seconds (20 to
30 seconds for big movies) before they start to load. |
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Tip - After the movie has played
once, Click "Replay" at the end of the clip to watch it again, This will
be faster. |
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Try using a different browser.
Opera or
FireFox |
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